Shipping and delivery

At Originym, we are committed to delivering your orders in a timely and efficient manner. Please review our shipping and delivery policy to understand the details of how we handle your order.

1. Shipping Locations
We currently ship our garments to all major locations within India. For international shipping, please check our availability during checkout or contact our support team.

2. Processing Time
Once your order is placed, we take 1-2 business days to process and prepare it for shipment. Orders placed on weekends or holidays will be processed on the next business day.

3. Shipping Methods & Delivery Time
We offer the following shipping options:

  • Standard Shipping: Delivery within 5-7 business days.
  • Express Shipping: Delivery within 2-3 business days (available at an additional cost).

Please note that delivery times may vary based on your location and external factors such as weather conditions, courier delays, or customs processing for international orders.

4. Shipping Costs
Shipping costs are calculated at checkout based on the weight, size of your order, and the shipping method selected. Free shipping may be available for orders above a certain value within India.

5. Tracking Your Order
Once your order is shipped, you will receive an email with tracking details. You can use this information to monitor the delivery status of your package.

6. Delayed or Lost Packages
If your package is delayed or lost, please contact our customer support team immediately. We will work with the shipping carrier to resolve the issue as quickly as possible. Please note that we are not responsible for delays caused by the shipping carrier or customs.

7. International Shipping
For international orders, shipping times may vary due to customs clearance procedures in your country. Any customs duties or taxes imposed by the destination country are the responsibility of the customer.

8. Delivery Issues
If your package arrives damaged or if there are any discrepancies with your order, please contact us within 48 hours of delivery to resolve the issue.

9. Incorrect Shipping Information
Please ensure that the shipping address provided is accurate. Originym is not responsible for packages delivered to incorrect addresses provided by the customer.