Cancelation & refund Policy

At Originym, we strive to provide high-quality garments and excellent service. However, if you are not fully satisfied with your purchase, we offer the following cancellation and refund options:

Order Cancellation:

1. Cancellation Before Shipping:

   • Orders can be canceled within 24 hours of purchase.
   • To cancel your order, please contact our customer support team at [support email or phone number].
   • If the order is successfully canceled within the specified time frame, a full refund will be processed.

2. Cancellation After Shipping:

   • Once the order has been shipped, cancellations are no longer possible.
   • However, you can initiate a return after receiving the product as per our return policy (see below).

Refund Policy:

1. Eligibility for Refund:

   • Refunds are only available for items that are returned in their original condition, with tags, packaging, and unworn.
   • You must initiate the return within 5 days of receiving your order to be eligible for a refund (see our return policy for more details).

2. Refund Process:

   • Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.
   • If approved, the refund will be processed and automatically applied to your original payment method within 7-10 business days.

3. Non-Refundable Items:

   • Items on clearance or sale are not eligible for refunds.
   • Customized or personalized garments cannot be refunded unless there is a defect or damage.

Late or Missing Refunds:

• If you haven’t received a refund within the expected time, first check your bank account again.
• Then contact your credit card company or bank, as it may take some time before your refund is officially posted.
• If you’ve done all of this and still have not received your refund, please contact us at

  Email ID : support@originym.com

  Phone No. : +91 99226 26262.